ARTICLE 1: Basis of the Internal Regulations
These Internal Regulations are updated in accordance with legislative developments, and particularly the provisions of Decree 2019-1143 of November 7, 2019 (Article 4).
It complies with the provisions of Articles L.6352-3 and 5 and R.6352-1 to 15 of the Labor Code.
Penalties are set forth in Articles L.6355-8 and 9 of the Labor Code.
These Internal Regulations are available and can be consulted by any trainee or apprentice before starting their training.
ARTICLE 2: Information Provided to the Trainee or Apprentice Before Final Registration
(In accordance with the provisions of Article L6353.8 of the Labor Code, amended by Law 2018-771 of September 5, 2018)
– The objectives (professional objective and professional skill development objectives) and the content of the training.
– The list of trainers and instructors.
– The schedule.
– The training evaluation methods.
– The contact details of the person responsible for relations with trainees or apprentices by the training commissioning entity.
– The internal regulations applicable to the training.
For contracts concluded by individuals, before final registration and any payment of fees, the previously mentioned information is provided, as well as:
– The fees.
– The payment terms and the financial conditions provided for in case of early termination of the training or abandonment during the course.
ARTICLE 3: Information Requested from the Trainee or Apprentice
(In accordance with the provisions of Article L6353.9 of the Labor Code, amended by Law 2018-771 of September 5, 2018)
The information requested, in any form whatsoever, by a training organization from a candidate for an action as defined in Article L6313-1 of the Labor Code, from a trainee or an apprentice, can only be for the purpose of assessing their aptitude to follow the training action, whether it is requested, proposed, or ongoing. This information must have a direct and necessary link with the training action, and must be answered in good faith.
ARTICLE 4: Attendance, Punctuality, Absences
Trainees or apprentices are required to attend all sessions scheduled by the training provider, with diligence and punctuality, and without interruption.
Attendance sheets are signed by trainees or apprentices for half-days and countersigned by the instructor.
Any foreseeable absence of the trainee or apprentice, whether they are also the client or not, and whatever the cause, must be announced and declared in writing, on a plain sheet or by email.
Depending on the context, the provisions of the General Terms and Conditions of Sale of the training organization, the Training Agreement or Contract, the quote, and more generally Article L6354-1 will apply (Article L6354-1 LC: In case of total or partial non-performance of a training service, the service provider organization shall reimburse the co-contractor for sums unduly received as a result.)
In case of withdrawal by the trainee and/or the client, a separate invoice for compensation may be issued.
Any absence is subject to the written authorization of the head of the institution or their representatives.
In case of illness, the trainee or apprentice must notify the institution from the first half-day of absence. A medical certificate must be presented within 48 hours.
In case of a work-related or commuting accident, the circumstances must be communicated in writing within 48 hours.
ARTICLE 5: Participation, Equipment, and Training Premises Provided
The presence of each trainee or apprentice must be accompanied by active participation and personal effort, including during inter-sessions in the case of separate training days if design work and/or exercises are necessary and/or essential for the smooth running of the following training day, as planned in the program and/or quote.
Trainees or apprentices are required to keep in good condition what has been made available by the institution.
>> The pedagogical, technical, and supervisory resources, including the consideration of disability, are determined in the training program.
ARTICLE 6: Health, Hygiene, and Safety
(In accordance with the provisions of Art. R6352.1 of the Labor Code, amended by Decree 2019-1143 of November 7, 2019)
Internal regulations are established in all training organizations, including those that host trainees and apprentices in premises made available to them. When the organization has several establishments, or provides apprenticeship training, the internal regulations may be subject to necessary adaptations, particularly regarding occupational health and safety. When the training takes place in a company or establishment already having internal regulations, the health and safety measures applicable to trainees and apprentices are those of the latter regulations.
ARTICLE 7: Discipline – Sanctions – Procedure
(In accordance with the provisions of Articles R6352.3 to 8 of the Labor Code, some of which were amended by Decree 2019-1143 of November 7, 2019)
Trainees or apprentices are strictly forbidden, including, but not limited to:
– To bring alcoholic beverages into the premises where the training takes place, and to attend training sessions while intoxicated.
– To take away or modify training materials or equipment.
– To engage in behavior punishable by law.
(Art. R6352.3, amended) A sanction is any measure, other than verbal observations, taken by the management of the training organization or its representative, following an action by the trainee or apprentice deemed by them to be at fault, whether this measure is likely to immediately or not affect the presence of the person concerned in the training or to jeopardize the continuity of the training they receive.
Fines or other monetary penalties are prohibited.
(Art. R6352.4, amended) No sanction may be imposed on the trainee or apprentice without them having been previously informed of the grievances against them.
(Art. R6352.5, amended) When the management of the training organization or its representative intends to impose a sanction that has an immediate or non-immediate impact on the presence of a trainee or apprentice in a training program, the following procedure shall be followed:
- The management or its representative summons the trainee or apprentice, indicating the purpose of this summons. It specifies the date, time, and place of the interview. It is in writing and is sent by registered letter or delivered to the person concerned against acknowledgment of receipt.
- During the interview, the trainee or apprentice may be assisted by a person of their choice, including the training representative. The summons mentioned in point 1. states this right.
- The management or its representative indicates the reason for the proposed sanction and gathers the explanations of the trainee or apprentice.
The apprentice’s employer is informed of this procedure, its purpose, and the reason for the proposed sanction.
(Art. R6352.6, amended) The sanction cannot be imposed less than one full day or more than fifteen days after the interview.
It is subject to a written and reasoned decision, notified to the trainee or apprentice by registered letter or delivered against acknowledgment of receipt.
(Art. R6352.7) When the action has made a provisional measure of immediate temporary exclusion indispensable, no definitive sanction, related to this action, can be taken without the procedure provided for in Article R.6352.4 and, if applicable, in Articles R6352.5 and R6352.6, having been observed.
(Art. R6352.8, amended) The management of the training organization informs the employer and the funding body of the sanction taken.
ARTICLE 8: Trainee Representation: Election and Ballot
(According to the provisions of Articles R6352.9 to 12 of the Labor Code, some of which were amended by Decree 2019-1143 of 2019-11-07)
(Art. R6352.9, amended) For training courses organized in sessions with a total duration exceeding five hundred hours, a titular delegate and an alternate delegate are simultaneously elected by a two-round uninominal ballot. All trainees or apprentices are voters and eligible.
(Art. R6352.10, amended) The ballot takes place during training hours. It occurs no earlier than twenty hours and no later than forty hours after the start of the first collective session.
(Art. R6352.11) The director of the training organization is responsible for organizing the ballot. They ensure its proper conduct.
(Art. R6352.12, amended) If, after the ballot, it is found that the representation of trainees and apprentices cannot be ensured, the director draws up a report of non-representation.
ARTICLE 9: Term and Responsibilities of Trainee Delegates
(According to the provisions of Articles R6352.13 to 15 of the Labor Code, some of which were amended by Decree 2019-1143 of 2019-11-07)
(Art. R6352.13, amended) Delegates are elected for the duration of the training. Their duties cease when they stop participating in the training.
If the titular delegate and the alternate delegate have ceased their duties before the end of the training, a new election is held under the conditions stipulated in Articles R.6352-9 to R.6352-12 of the Labor Code.
(Art. R6352.14, amended) Delegates make any suggestions to improve the conduct of training courses and the living conditions of trainees within the training organization.
They submit individual or collective complaints related to these matters, to occupational health and safety conditions, and to the application of the Internal Regulations.
(Art. R6352.15) The provisions of this section (Articles R.6352.3 to R6352.14) are not applicable to detainees admitted to participate in a professional training course.
ARTICLE 10: Educational, Administrative, Technical, Disability Contacts within the Training Organization
Educational Contact: Ousama Boujaouane, +33 7 57 84 44 97, contact@french-techfactory.com
Administrative Contact: Ousama Boujaouane, +33 7 57 84 44 97, contact@french-techfactory.com
Technical Contact: Ousama Boujaouane, +33 7 57 84 44 97, contact@french-techfactory.com
Disability Contact: Ousama Boujaouane, +33 7 57 84 44 97, contact@french-techfactory.com
ARTICLE 11: Training Accessibility for People with Disabilities
Distance learning courses can be accessed by individuals with physical disabilities from their homes on their computer, tablet, or laptop.
Individuals with visual or auditory disabilities who have difficulty seeing or hearing the courses can consult:
– AGEFIPH: www.agefiph.fr – 0 800 11 10 09 – and its website page specifically dedicated to training: https://www.agefiph.fr/ressources-handicap-formation
– the service-public.fr website to learn about their rights: https://www.service-public.fr/particuliers/vosdroits
ARTICLE 12: Complaint Procedure
Prospects, clients, trainees, apprentices, and the various stakeholders in the training action have the possibility at any time to make a complaint regarding the Organization’s training offers and services.
Each complaint will be reviewed and a response will be provided to its sender within 24 hours.
The trainee will be contacted by email. An appointment will be arranged by the educational contact if necessary.
These Internal Regulations come into force on April 6, 2025, and supersede all previous versions.